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About Us

About Us

Welcome to Citizens Advice Bolton, where we focus on our clients as individuals.

What we offer is very different from other profit making organisations.  

We promise to give you free, confidential, impartial and independent information and advice and work with you to solve your problems.
Richard Wilkinson - Chief Officer

We can help with housing and employment issues or deal with queries about consumer or tax issues.  We can advise on legal matters, answer questions about immigration and we have lots of experience on family and personal matters too.

Citizens Advice Bolton is an independent, not-for-profit charity, supported by a range of different partners, specialist staff and trained volunteers without whom we would not be able to offer the quality service we do.

We are a member of the Citizens Advice network which provides an extensive online information system used to advise clients and also sets the standards of advice, training, and equal opportunities found within Bolton CAB and bureau across the country.  Citizens Advice also helps people at national level by providing information, advice and by influencing policymakers.

Our Aims & Principles

Citizens Advice Bolton aims to:

  • Provide the advice people need for the problems they face
  • Improve the policies and practices that affect people's lives

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on thier rights and responsibilities,  We value diversity, promote equalitiy and challenge discrimination.

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